Where have you been in Seat 31B?

I’ve been slow with posting because I am on the road (LA to Seattle to LA to San Francisco back to Seattle to LA to Istanbul to Zagreb to London…), so it’s time to open this blog up to readers.Where is the most interesting place you have traveled in the most awful seat in the plane? What’s the worst airline you’ve ever flown to the most amazing experience? The world is watching, so write your story below in the comments! 🙂

Cyber Monday Sale On Alaska Airlines

Alaska Airlines has a good Cyber Monday sale. They operate mainly up and down the West Coast, but there are also some good sale fares to Hawaii from many cities. The deals are good today only for dates between December and mid-March. The lowest fares are good for Tuesday, Wednesday and Saturday travel only and require a 21-day advance purchase. Alaska also has service to many locations in western Canada and leisure destinations in Mexico. Not to be overlooked, Alaska serves many cities on the East Coast, such as Newark, Boston, Washington DC, St. Louis, and Orlando, although typically with limited service (one or two flights a day).

Alaska Airlines route map

Map courtesy of AirlineRouteMaps.com

You can visit the Alaska Airlines Cyber Monday page to find the sale fares for your city.

While Alaska Airlines has an excellent frequent flier program (Mileage Plan), they also partner with many other airlines including Delta and American. So, if you are a member of these programs, you can get mileage credit for your flights on Alaska.

UPDATE: Alaska Airlines tweeted a coupon code that can be used for an extra 5% off this already great offer. Enter SHOPNOW at checkout to save!

Double Miles Disaster

Delta Air Lines has been battling Alaska Airlines for market share in Seattle. Both airlines are running double miles promotions between Seattle and West Coast cities where the two airlines compete. However, it’s important to read the fine print (which, to Delta’s credit, is reasonably clear). As I discovered yesterday, double miles offers could be only as lucrative as the initial segment.

Delta double miles promo text

I had booked a flight between Seattle and Los Angeles via Salt Lake City, and traveled yesterday. Since I registered for the promotion several months ago, I didn’t remember the details. Disaster! I was surprised to see that when the flights credited to my account, I only received double miles for the Seattle to Salt Lake City portion, and I received only regular mileage credit between Salt Lake City and Los Angeles (note that although Alaska Airlines is now competing with Delta Air Lines on routes from Salt Lake City, Delta apparently doesn’t take the threat very seriously and is not offering a double miles promotion in these markets).

It’s worth pointing out that Delta is delivering exactly what they have promised here. I just failed to carefully read the fine print. For what it’s worth, I also failed to read the fine print a month ago on an Alaska flight from Long Beach to Seattle. Contrary to my expectations, I received only ordinary mileage credit even though Alaska Airlines is offering double miles to Seattle from every other Los Angeles area airport. Long Beach isn’t on the list.

Mileage promotions come and go, and Alaska and Delta aren’t the only airlines with promotions requiring registration. If you do register for a promotion, read the fine print! Otherwise you may be in for a nasty surprise when you view your statement.

Meet Seat31B This Summer in New York and Las Vegas!

Even though Seat 31B has been online for less than a year, I’m really happy with the overwhelmingly positive and supportive feedback that I have gotten so far. Interestingly enough, even though travel hacking has been a niche area for some time (and there are a number of blogs on the subject), this is an area that has been more popular with frequent fliers than hackers.

Hackers? Yes, for many years, I have been involved in the hacker scene and I am a regular columnist for 2600: The Hacker Quarterly (I write the Telecom Informer column). These days hacking isn’t about committing crimes (it never has been for me), and is a lot more about learning how things work and building amazing stuff. So, you can probably guess how excited I am to help connect the hacker world to the travel hacking scene this summer, where I will be speaking at HOPE X and bSides Las Vegas.

If you’re into travel hacking and you’d like to meet the world’s top experts at hacking computer systems and phones, you’ll definitely want to come to one of these conferences. I’ll cover some of the more common travel hacking techniques and I expect there will be an extensive Q&A where I’ll have the opportunity to cover a variety of subjects. It is sure to be a lively discussion!

Don’t come to either conference just for my talks. Also note that I’m paying my own travel expenses for both and they aren’t paying me anything, so you can rest assured that I’m not promoting these conferences for personal gain. Do, however, come if you’d like to broaden your knowledge about hacking things that you may never have considered were possible to hack! Even if you don’t know anything about being a hacker, all it takes is being curious about learning how things work and interested in finding out what happens when you try something out of the ordinary. You’re sure to learn at least one new skill, if my experience is any guide.Without you sharing these stories and telling your friends, Seat 31B would never have grown so fast. See you this summer, and thanks so much for your support!

Flying Aeroflot Amid A Ukranian Invasion

One of the best kept secrets for flying between Europe and Asia is the Russian flag carrier Aeroflot. It’s not only the average least expensive carrier, it’s also one of the most convenient, depending upon the airport from which you’re departing. How much less expensive and how much more convenient? On a recent flight I took from Zagreb to Beijing, Aeroflot was by far the fastest way to get there and, at around $500, the flight was $150 less than the next cheapest flight (via Qatar). There are sometimes other cheap flights–for example on the Polish flag carrier LOT–but Aeroflot has been the most consistent bargain in my experience.

Yeah, you might say, but it’s Aeroflot. The formerly crash-prone, formerly Soviet airline whose logo still bears a hammer and sickle. And if you’re going on Aeroflot, you have to fly through Russia, a country which requires a visa for nationals of most countries. And by the way, Russia just invaded Ukraine! All of these are valid points, some of which are entirely rational and some of which no longer apply.

If you’re flying through Russia, you don’t need a visa if you will not leave the sterile area of the connecting airport (in the case of Aeroflot, Sheremetyevo Airport). When you land, don’t go the passport control area; follow the signs to the transfer desk. The Russian authorities will run an INTERPOL check on your passport and then direct you through to Russian airport security. My US passport was no problem despite recent US sanctions against Russia. Also, even though Russia just annexed part of Ukraine, security at the transfer area of the airport was pretty lax. The Russians seem to trust the competence of security in EU airports.

Sheremetyevo is not Schiphol, and although it’s a more comfortable airport than Domodedovo (the other Moscow airport), it’s not the most comfortable for layovers. Two transit hotels are available, but they are absurdly expensive as is everything else at the airport. Depending upon what you buy, you’ll pay 3-7 times as much as you would elsewhere. My layover was 4.5 hours and I ended up spending about $50 at the airport in between food and the pharmacy (it would have been about $20 otherwise). Free WiFi is available in many parts of the airport but not everywhere. Look for the Sheremetyevo Free WiFi and Beeline Free WiFi IDs.

Sheremetyevo Airport

Sheremetyevo Airport is basic and functional.

So, how about the safety and the service? I flew on newer, modern Airbus and Boeing aircraft. These are maintained well according to international standards. Aeroflot is a member of the SkyTeam alliance. I accrued my mileage to SkyTeam partner Delta, and it posted to my SkyMiles account exactly as advertised within a week. This didn’t happen correctly on my last flight with Aeroflot (when I was stranded in Moscow overnight and rerouted on KLM for the final segment) and I had to fight to get my points, so I was careful to keep my boarding passes until I saw the miles post. In-flight announcements were made in English, Russian and Chinese. Interestingly enough, the Chinese-language announcements (made by a native Russian speaking crew member) were almost flawless, but the English-language announcements were difficult to understand.

Economy class cabin, Aeroflot Boeing 777.

Economy class cabin, Aeroflot Boeing 777.

Aeroflot has improved the beverage service since the last time I flew them, but the food wasn’t as good this time. In economy class on the short-haul flight (Zagreb to Moscow), we were served a platter of cold snacks. An almost identical platter of cold snacks was served for breakfast before landing in Beijing. The hot meal was served about an hour after takeoff from Moscow, and there was a choice of chicken or fish. I am allergic to some fish, so I chose the chicken option and wasn’t very impressed. Aeroflot was trying to do an Asian-style chicken but they should stick to Russian food, which they do much better. The fish entree looked much better.

Economy class Aeroflot meal.

Aeroflot breakfast served before landing in Beijing.

Beverage service used to be very odd; no alcohol served at all, and beverages were served only before the meal (none during or after). So, you’d drink your whole beverage and then be thirsty after eating. The beverage service has changed so that now red and white wine are offered with dinner (and only during dinner). Shortly after dinner was served, the crew came through the cabin offering hot beverages and water.

The in-flight entertainment on Aeroflot is some of the best that you will find anywhere. From the new 3-D maps to Russian propaganda (thinly veiled as news and documentaries) to the latest Hollywood movies, you’ll find something to enjoy. The system is fast and responsive and I was very pleased with nearly every aspect except the control box under my seat! If you choose an aisle seat, do so at either end of the middle row, not the aisle seat nearest the window.

Overall, I believe that Aeroflot still represents exceptional value and–as of today–there is little impact from US sanctions on Russia. Transit is still allowed through Moscow airports for US passport holders without any visa and with minimal hassle. The biggest problem so far is that Aeroflot currently cannot accept US-issued credit cards because the bank they use has been cut off from US banks. If you want to book with Aeroflot you’ll need to do so through an online travel agency (I use Orbitz, which typically shows the same fares and books into the same fare classes as booking with Aeroflot directly).

Should you fly Aeroflot? I consider it a little risky to book right now, because of the political headaches that could occur. However, if you’re traveling soon, the risk is probably low–sanctions generally don’t happen overnight and without a lot of prior warning. The inflight service is good, flight safety meets international standards, and the planes are comfortable. For the price, Aeroflot value is awfully hard to beat!