Thanksgiving In Phoenix On Points

My parents own a home in the Phoenix area, and since they’re now retired they spend the majority of their winters in Arizona. As of late, they have started spending Thanksgiving in Arizona, since this provides a nice change of pace (and much better weather) from typically gloomy November weather in Seattle.

cactuses

Typically sunny and pleasant Arizona afternoon in November

Over the past two years, it has been relatively easy for me to get to Phoenix because I was a short drive away in Los Angeles. However, I’m spending much less time in California this year, and will be starting out from Seattle. This means flying, and flights during peak holiday periods are expensive. While flights to Phoenix have been spectacularly cheap as of late (as low as $59), it was over $400 for the dates and times I wanted.

However, I had five different types of miles that I could use, so I thought it was worth checking to see whether using them was possible. When you’re going to a popular destination during a popular time, it generally isn’t possible to use miles. However, it’s sometimes possible if you have some flexibility in both the points you use and the way you book. Here’s how I actually did it.

Outbound: Wednesday, November 23

Southwest was out. The number of points required on Southwest is based on the price of a ticket. Because the ticket was expensive, there were no bargain fares using Southwest points.

Avianca was also out. They partner with United in the US, who had no availability for the dates I wanted. Zip. Zero. Nada.

Delta had availability for a silly number of points: 32,500. This is just shy of the points required to fly to Japan.

Alaska could get me there on a 12,500 mile partner award using a combination of American and Alaska flights. However, they charge a $12.50 fee in addition to the taxes when a partner is involved. For Alaska’s own flights, the cheapest redemption was 20,000 miles. And all of the return flights were 30,000 miles. When you consider that this is what a ticket to Europe in the summer costs, it just wasn’t good value.

However, I could book the very same outbound flights using American Aadvantage points – a flight to Las Vegas on Alaska connecting to an American flight onward to Phoenix–for no fee. And I had just barely over the necessary 12,500 points with American. Given that American points are less flexible than many (a 3-week advance purchase is required to avoid a $75 last-minute booking fee), this was a good redemption for me. The paid flight would cost over $200, so the redemption value was about 1.6 cents per point. This is slightly above the average value of 1.5 cents per point. And it was a relatively rare case of a domestic redemption I could do with more than 3 weeks of pre-planning Booked! My American account is now cleaned out.

Return: Saturday, November 26 or Sunday, November 27

The big problem was getting back. There was far less availability.

Alaska had no low availability coming back on either the Saturday or Sunday after Thanksgiving. It would take 30,000 miles, which isn’t good value–it’d be less than 1 cent per mile.

Southwest was based on the price of the flight, which was stupidly high. So this option was out.

American didn’t have any availability, and I was out of Aadvantage points anyway.

Avianca didn’t have any availability.

Uh-oh. It wasn’t looking good. Then I checked Delta, and they had availability on Saturday! It was a Delta flight to Los Angeles, connecting to an Alaska flight to Seattle. 12,500 miles. Booked.

Techniques Used

I used a number of techniques when booking these flights:

  • Search One Way: A roundtrip search yielded no availability. One way searches also yielded no availability on some airlines in some directions, but I was able to find a combination that got me there and back.
  • Know The Rules: Delta allows booking one-way flights when combining an Alaska and Delta flight. However, Alaska Airlines doesn’t; you must book a round-trip flight when a Delta segment is included. While I could technically have used Alaska Airlines miles to book this itinerary, the Delta segment wasn’t showing up as available on the Alaska Airlines Web site. This sometimes happens (particularly when inventory is in flux) so having more than one points currency helped.
  • Have more than one points currency: If all of my miles had been locked up with one airline, I wouldn’t have been able to book this itinerary.
  • Ignore people who say you have to book a year in advance: Frequent flier seat availability changes all the time. If you want to take an expensive flight, it almost always pays to try to use your miles. Even if you can’t find a round-trip fare to your destination, you may still be able to book one way on points and save half of the cost.
  • Be flexible with flight times and willing to take a connection: I have to fly through Las Vegas on the way to Phoenix, and back through Los Angeles. I had very limited choice of flight times. This wasn’t as convenient as a nonstop at exactly the times I wanted, but it’s only a couple of extra hours and the times were close enough. For $400, I could be flexible.
  • Fly alone: There was one seat available on this itinerary. It gets a lot harder to use miles during peak times if you need two seats traveling together.
  • Spend points, don’t sit on them: American miles are expensive to use if you don’t book in advance. Delta miles are notoriously hard to use (at reasonable rates). This was a trip where the stars aligned and I could realize good (although not amazing) value for my points. Rather than wait around for another devaluation, I used my points and scored free tickets to a popular warm-weather destination at a peak time.

I’m looking forward to a fun Thanksgiving in the Arizona sun. And I’ll be going for free! If you’re still making holiday plans, don’t count out the opportunity to use your miles, even if you’re going somewhere that is popular and expensive.

HOT: Save On Flights And Hotels Booked In Pounds

Occasionally, a massive currency swing allows an arbitrage opportunity when booking flights, hotels, and other travel products priced in a declining currency. This is certainly true this evening. As of this writing, it looks like the UK has voted to leave the European Union and panicked currency traders are dumping the British pound.

The last time this happened was in December, 2014 when the Russian ruble suddenly plunged. However, this was harder to take advantage of last time, because you had to book through a Russian travel agent and book a fare that was listed in Russian rubles. There were some great deals, but mostly on Aeroflot and Turkish Airlines.

Sterling-USD chart

The largest drop in the GDP… ever.

It’s a whole different ball game this time. It’s fairly unusual that the currency of a modern, developed European economy collapses by 10% overnight. All sorts of travel products are priced in pounds and virtually every airline in the world has pound-based fares. Hotels sell rooms priced in pounds. Tour packages are available as well. And at least until prices reset tomorrow, you can save 10% off or more if you book on a UK travel site and pay in pounds. Note that you need to book and pay now to lock in the savings. I like LastMinute because their prices are generally very good anyway, and they’re especially so right now. Opodo is another good option.

Remember if you’re buying things priced in pounds, your bank may charge you a foreign currency conversion fee. Capital One cards don’t have this fee, HSBC Premier WorldMastercard doesn’t have the fee, and several airline credit cards also don’t have this fee. If you’re not sure, check with your bank: you’ll still come out ahead, but conversion fees can eat 3% of the savings.

Also, Rapid Travel Chai points out that using a MasterCard is the best option to leverage this arbitrage opportunity: http://rapidtravelchai.boardingarea.com/2016/06/23/brexit-fueled-pound-crash/

SkyMiles Savings From Canada

When Delta did away with their award charts earlier this year, most people assumed that no good could come of this and it would effectively lead to a Southwest-style award chart that is based on the price of the ticket. In my mind that wouldn’t necessarily be a bad thing, because it makes award pricing more predictable and you can more accurately predict what your miles are worth. However, it would also take away the “sweet spots” which provide some of the best value in frequent flier programs.

Instead, I have found the results to be decidedly mixed. Award pricing for premium cabins is often just silly, and it’s never particularly good. However, when flying economy class, there are now some incredible sweet spots in the Delta award chart yielding value of over 3 cents per mile. This seems to be based on the available inventory on the flight versus the the price of the flight, which is an important distinction. Delta may want to maintain high cash fares in a market, but will let SkyMiles seats go cheaply if they’ll likely otherwise go unsold.

Here’s an example of a flight I just booked from Vancouver to JFK. Why Vancouver? I couldn’t find any “saver” award availability on any airline from Seattle, and Vancouver is just a short drive away. A nonstop coast-to-coast flight, in the peak of the summer travel season, is an astonishingly low 9,500 SkyMiles:

Coast to coast... for an astonishingly low 9,500 SkyMiles

Coast to coast… for just 9,500 SkyMiles

There is a relatively high cash fare, ringing up at nearly $300, for the very same flight:

After conversion, the cheapest fare is nearly USD $300.

After conversion, the cheapest fare is nearly USD $300.

This was an absolute no-brainer. Even with the hassle of driving from Seattle to Vancouver to catch the flight, it was an absolute steal. The value rang up at over 3 cents per mile! While you can theoretically get higher value booking premium cabins on certain international flights, most of these are fares that nobody would actually buy. But if you want to get from the West Coast to New York this summer, it’s going to cost you a minimum of $500 roundtrip in actual, real money. So this isn’t a theoretical value, it’s an actual one and I consider it a very good result.

The return flight was a slightly more complicated decision. The latest Delta flight out from New York to Vancouver leaves just before 7:00PM. Catching it will mean that I’ll have to leave the conference I am attending about two hours before it ends. And it’s not as good a deal: it costs 15,500 miles for a USD $310 fare. This is still a redemption value of 2 cents per mile, though–and overall pretty good. The total roundtrip price was 25,000 miles, which worked out to an overall redemption value of about 2.4 cents per mile when factoring in what comparable flights from Seattle would have cost and subtracting the taxes I had to pay out of cost. The usual value of Delta miles is about 1.2 cents per mile, so this is a very solid redemption.

However, Cathay Pacific also operates a flight from New York to Vancouver, which provides an intriguing option. It’s a Fifth Freedom flight on an internationally configured widebody aircraft, and it leaves a little later–just after 9pm. And I could have redeemed 17,500 Alaska Airlines Mileage Plan miles to take it. However, it would have also cost me an additional $27.50 in call center and partner airline ticketing fees (Cathay Pacific awards aren’t bookable online), and I’d have landed in Vancouver at 12:10am facing a long, tiring drive to Seattle after that. Additionally, Cathay Pacific doesn’t allow advance seat selection. The last time I took this flight, I was stuck in a middle seat on a bulkhead row next to an overweight woman and it wasn’t even a little bit fun. The flight was available for a cash fare of about $280, but subtracting out the fees and taxes, and I’d be getting less than $250 of value for 17,500 miles. That’s a value of 1.4 cents per mile, which just isn’t a good one for Alaska Airlines Mileage Plan miles. These can be redeemed for much more valuable itineraries.

It might have been worth 20,000 Alaska Airlines Mileage Plan miles for Premium Economy, which is actually a very nice product on Cathay Pacific. However, there wasn’t any availability–just regular economy, which honestly isn’t a much better product than Delta offers. So I went ahead and booked the Delta flight.

I have said it before and will say it again–if you live near a Canadian airport and can fly from there, don’t forget to check the options if you’re having trouble using your miles! You’ll pay slightly more in taxes (it costs about $30 additional from Vancouver versus flying from Seattle), but might open up availability that simply doesn’t exist otherwise.

Deep Dive: Finding Low Priced Flights During The Holidays

Did you ever notice that airlines don’t have Black Friday specials? Actually, on Black Friday, they’re busy raising prices. Accordingly, a lot of people ask me this time of year how they can book Christmas flights without breaking the bank. As with any busy travel season, airlines tend to increase fares around the holidays, and this year, fares are particularly high. There are still some tricks that you can use to get a good deal, though. Here are a few of my favorite ways to avoid overpaying for airfare during busy travel periods.

Twitter And Facebook Flash Sales

It used to be that airlines urged you to sign up for their email newsletter. They still do, but the best deals often aren’t sent in email anymore. If they are, by the time you receive the email, the best deals may already be gone. These days, it’s all about social media. You need to follow airlines on their Twitter accounts. This is by far the best way to get notified of deals immediately. However, if you don’t use Twitter much, it’s easy to miss these. Facebook also works, but simply clicking Like on a page isn’t enough anymore. You also need to click the drop-down arrow next to the Like button and set the page to See First. Otherwise Facebook is likely never to show you the post. Note that even if you do this, Facebook still isn’t 100% reliable.

Set a page to See First or you'll miss deals!

Set a page to See First or you’ll miss deals!

The two US airlines that seem to be most prolific with flash sales are Alaska and Southwest but other airlines have also offered them. So, follow every airline that you’re likely to fly from your home city in order to be notified when there is a sale. Also keep in mind, not all sale fares are good! They are sale fares, but don’t just blindly book these on the airline’s Web site without comparing first! Airlines do tend to match each others’ fares, so you might find better prices or flight times on another airline.

TheFlightDealAnother great Twitter account to follow is @TheFlightDeal. They’ll often post unusually cheap fares that they find. While these fares usually depart from big cities with major airports (such as Los Angeles and New York), there are occasional deals to and from smaller cities as well. You never know what they might uncover so it’s worth watching the deals. An incredible adventure I enjoyed in Ecuador and Mexico City started with a post from TheFlightDeal simply because it was so cheap.

Comparing Southwest

Remember, Southwest doesn’t list their fares with online travel agencies like Expedia and Orbitz. You can only buy tickets directly from their Web site. It’s rare that you’ll find a better fare with Southwest (most other airlines match their fares), but they do allow free checked bags and other airlines charge for them. So, be sure to compare the all-in cost for the flights that you’re considering. You might find that Southwest, even with a higher fare, is a better deal overall.

Using Miles

Airlines often play a game of “chicken” with fares. You’ll often see an impenetrable wall of high fares listed with every airline serving a given city pair. However, the real story begins to be told when you check frequent flier seat availability. The availability of seats with most frequent flyer programs generally isn’t based on the fare being charged in a given market, but how many seats the airline has already given away and how well the flights are selling (they really don’t like giving away seats they could sell). You might find that a really expensive seat is available at the “saver” award level in your preferred frequent flier program. If there is more than one such seat, it’s a possible clue that seats aren’t selling fast at the current price (conversely, no frequent flier seat availability, or availability only at the “high” redemption rate, signals a flight with genuinely high demand). So, you could wait and hope that prices go down. I don’t advise this: instead, use your miles! It’s for situations like this that you have them. Also don’t forget to search your award tickets as one-way tickets rather than round-trip. This is because you might find that there is availability with points one direction, but not the other. Even if you end up paying for half of your trip, using miles can save you real money.

I generally recommend redeeming points only at the “saver” level, which is typically 12,500 miles in each direction for a domestic US flight with most frequent flier programs. Depending upon the program, the value of points is anywhere from 1 to 1.5 cents each, so you can use this as a rough calculation as to where you’ll “break even” booking on points. Ignore travel bloggers who urge you to optimize for first class experiences. In my mind, being home with my family for Christmas is a far better and more personally fulfilling experience than a fancy seat on an international flight.

Date and Time Flexibility

Generally speaking, you’ll find the best deals for travel on Tuesdays, Wednesdays and Saturdays and you’re better off booking an early departure and a late return. Starting from December 18 through January 3rd, you’ll find the highest fares; this is the holiday peak travel season and airlines have little trouble filling seats at premium prices. However, there are a few off-peak dates during this period:

  • Christmas Day (December 25th)
  • December 30th
  • New Year’s Day

If you’re willing to fly on one of these dates, you can get a cheap fare.

Consider Alternate Airports

In some cities, many people seem to reflexively use certain airports. In New York, it’s JFK. In Los Angeles, it’s LAX. These are big airports with a lot of flights, but they may not be the airports with the best deals. Consider smaller airports nearby:

  • MDW in Chicago instead of ORD
  • LGB, BUR, SNA and ONT near Los Angeles instead of LAX
  • EWR, LGA, HPN and ISP around New York instead of JFK
  • PVD and MHT near Boston instead of BOS
  • FLL north of Miami instead of MIA
  • TPA in Florida instead of ORL, a short drive away
  • DAL in Dallas instead of DFW
  • HOU in Houston instead of IAH
  • BWI in Washington DC instead of DCA and IAD
  • OAK and SJC in the Bay Area instead of SFO

In Canada:

  • BLI near Vancouver instead of YVR
  • BUF near Toronto instead of YYZ

Other Places:

  • Tianjin instead of Beijing – just a short train ride away.
  • Shanghai Hongqiao instead of Pudong. It’s more convenient!
  • Guangzhou and Shenzhen instead of Hong Kong, particularly for destinations within mainland China.
  • Tokyo Haneda instead of Narita.
  • London City, Gatwick, Stansted or Luton instead of Heathrow.
  • Rotterdam or Eindhoven instead of Amsterdam
  • Rome Ciampino instead of Fiumicino.
  • Milan Linate instead of Malpensa
  • Istanbul Sabiha Gökçen instead of Ataturk.

These are not the only cities in which alternate airports are possible. They’re just some of the larger ones with more available flights and options. Using alternate, less popular airports often means lower fares, but these airports can also be incredibly useful when it comes to redeeming miles on inbound flights. Why? People flying to Los Angeles are less likely than the locals to be familiar with, say, Burbank airport. So there isn’t as much competition for limited seats. You can use this to your advantage with a combination of one-way tickets. Traveling from Washington DC, you might depart from DCA and take a flight to Burbank. On the return, you might fly from LAX to Baltimore instead. One-way tickets give you the flexibility to mix and match, so take advantage to find both frequent flier availability and lower fares.

Consider Connecting Flights

There is usually a price premium for nonstop flights, but this becomes particularly true during the holidays. Airlines who are dominant in a given city (for example, Delta in Atlanta, American in Dallas and United in San Francisco) will charge significantly more for their nonstop flights than connecting flights on different carriers. So, if you’d normally prefer a nonstop flight, consider taking a connection if it saves you a significant amount of money. An hour on the ground in Dallas or Chicago isn’t much extra time on a coast-to-coast flight, but it could save you hundreds of dollars.

Book First, Ask For Time Off Later

Let’s face it: most of us can’t take time off without clearing it with the boss in advance. However, if you wait to clear your proposed vacation days, that great flash sale will evaporate! Those free tickets you could score with your miles will be gone. And that perfectly timed flight at a price you couldn’t believe will disappear. If you find a great deal, book it right now. Airlines allow you a full 24 hours to either cancel your ticket and receive a full refund or to hold your ticket prior to purchase (the Department of Transportation mandates that one or the other be allowed). So, book first and ask for time off later. Your boss will probably let you go if you already booked tickets (you can use this as leverage) and if she won’t, you can ask for a refund. Just be sure to do it within 24 hours! If you fail to do so, your purchase is locked in.

Good Luck

Best wishes from Seat 31B for a happy holiday season. We hope these tips will get you home safely without breaking the bank!

It’s Back: $80 Off From Hainan Airlines

Chinese carrier and Alaska Airlines Mileage Plan partner Hainan Airlines periodically has good coupon specials. They’re currently offering a limited number of $80 discount coupons for people who sign up on their Web site. There are surprisingly few restrictions with these codes, and since Hainan already has some of the lowest fares in the markets they serve, this represents substantial savings.

Hainan Airlines plane taking off

Grab this deal before it’s gone!

You can get your coupon code at this link. There are a limited number of codes available, and you can only get one per day. Since these coupon codes can be redeemed through the end of the year, it’s best to get one now while they’re still available.

Here are the restrictions:

  • Good only for flights on Hainan Airlines’ own planes, not for their codeshare flights with Alaska and American Airlines. These depart from Seattle, Boston, San Jose and Chicago.
  • You must book your flight directly on the Hainan Airlines web site.
  • You must buy your flight between now and 31 December 2015. However, your travel dates can be through 30 June, 2016.

I have written quite a bit before about Hainan Airlines before. They fly new modern aircraft, have generally excellent (although distinctly Chinese) inflight service between the US and China, and together with their partner Hong Kong Airlines, they serve not just China, but destinations throughout Asia. Given that US citizens can now transit China without a visa, and that Hainan Airlines is generous with stopovers, you could potentially see two countries for the price of one at a lower price than you’d find elsewhere.

Hainan Airlines is an Alaska Airlines Mileage Plan partner. If you’ll be flying with them, I recommend that you credit the flights to your Alaska account.

Flash Deal: Free Cell Phone Plan, Good Today Only

Ring Plus Mobile is a Sprint reseller. They have been in business for a couple of years and occasionally have really crazy attention-grabbing deals. Today, they’re running one of them and I encourage everyone to run out and activate a line right now.

Why? This is the first time they’ve offered a truly full-featured free plan that won’t likely turn into overages. You get 1500 minutes, 1500 SMS messages, and 1.5GB of data per month. Most people don’t use much (or any) more than this, and similar prepaid plans cost around $40 per month.

How is this travel-related? Sprint, through its legacy acquisition Nextel, has coverage in some fairly unusual places where you can’t get GSM coverage. If you’re using a GSM carrier such as AT&T or T-Mobile, it might be worth lighting up a second line on Sprint so you have a way to make calls elsewhere. Also, maybe you want to preserve your data allowance on your primary line. I’m adding a line with this plan and will keep it in the car to stream music. Why not? It’s free.

The catches:

  • RingPlus uses the Sprint network. This is considered the weakest network of the major US carriers. While they do cover some spots that other carriers don’t, the coverage is (for the most part) somewhere between poor and awful.
  • Overages are expensive. You’ll pay 4 cents per extra text, minute, and megabyte. An extra gig of data could cost you $40!
  • A $15 deposit is required. This is money you’ll never get back. It goes into your RingPlus account to pay for overages.
  • No guarantee it’ll stay free. RingPlus has never taken a free plan away before, but there is no guarantee they won’t in the future. Given that you get the value back after the first month, don’t be too upset if this goes away.

You can buy a phone directly from RingPlus (they mostly have older refurbished phones for sale at higher prices than Amazon or eBay) or activate any Sprint phone. I have also had good luck activating Boost Mobile Android phones, which are much less expensive. You’re not supposed to be able to do this, but it did work for me. In fact, I currently have both a Boost 4G LG Volt and a Boost 3G Moto G active on free RingPlus plans.

To sign up, use this link.

Cheap Spirit Intro Fares: Should You Bite?

Spirit Airlines has some new routes to and from LA, and they’re advertising very low introductory fares starting as low as $34.10 each way (for flights to and from Portland). These are exceptionally low fares, some of the lowest I have ever seen on these routes. Given the savings, should you bite?

Spirit ad for LA flights

The headline fare is low, but there’s a catch!

Maybe not. There aren’t many airlines that are on my “no fly list,” but Spirit and Ryanair both qualify. Why? The customer experience is more like navigating a minefield rather than buying tickets. Apart from charging for checked bags, they also charge for carry-on bags, printing your boarding pass, and even booking online. But wait, there’s more. Once you’re finally on board (and after paying more in add-on fees than you expected), Spirit has the most uncomfortable seats in the skies. There is a mere 28″ of space in between the narrow 17″ seats. Seats on Spirit don’t even recline! And unlike every other airline, not even a glass of water is free. You’ll have to buy a drink and pay $3. So, by the time you get done, you might not be saving a lot of money.

There is also the question of irregular operations. If you’re flying with a mainstream airline (in the US, this means most carriers apart from Southwest, Spirit, Allegiant and Frontier), these airlines have agreements to get you where you’re going even if another seat isn’t available on the carrier you booked. So, for example, if you’re on the last United flight of the day from Seattle to Las Vegas and the plane has a mechanical issue, they could instead (pending availability) rebook you on a later Alaska or Delta flight to get you where you’re going. Spirit will never rebook you on any flight that isn’t their own. They have a reputation for taking liberties with the definition of “weather” in order to avoid paying for hotels if they strand you somewhere (if they can blame weather, they don’t have to pay). And Spirit has far more limited numbers of flights, so it could be several days before they can get you where you’re going. This isn’t a problem with a larger carrier. Even Southwest, which also won’t rebook you on other airlines, at least has such a large and extensive route network that there’s usually a way to get you where you’re going in a reasonable time frame.

Southwest usually has enough flights to bail you out of a jam

Southwest usually has enough alternatives to bail you out of a jam

Is Spirit worth it? I would maybe consider them for one-way, optional journeys from my home city where I don’t need to carry luggage and I can buy the ticket at the airport and check in online. This avoids Spirit’s extra “gotcha” fees. And if something goes wrong, I could just cancel the trip and ask for a refund (which Spirit will grudgingly provide in the event of irregular operations). If I’m only using them from my originating city, I won’t have to worry about getting stranded in a place where hotel room costs erase any savings. However, also note I’m 5’7″ tall and weigh 140 pounds. Narrow seats that are spaced close together don’t bother me that much. If I end up in Seat 31B, so be it. If you’re big and/or tall, it’s another question entirely. You’ll likely end up paying for priority seating to avoid the crunch in the back, erasing even more of the savings.

Why Delta Paid Me $800 To Visit New York

I just returned from a weekend in New York where I helped run an event called SecretCon (by the way, I’m really good at running technology conferences–feel free to reach out if I can help you). My flight to New York on Delta was more or less uneventful. I was informed at check-in that the flight was oversold and offered the opportunity to volunteer my seat. However, my seat wasn’t needed and I arrived at JFK on time.

For the return flight, on Sunday evening, I arrived at Delta’s JFK international terminal (flights to LAX depart from the international rather than the domestic terminal) and found the gate was a total madhouse. On a hunch, I asked whether the flight was oversold. Wow, was it ever. The gate agent was happy to let me volunteer my seat. “I already asked for volunteers and didn’t get any, so I’ll put you in for the maximum bid.” Like many airlines, Delta operates on a bidding system–they start at $200 and go all the way up to $800 if you volunteer your seat.

Delta ended up bumping me, but they also bumped 4 other people off the flight. These were people who were connecting from an international flight and had technically not arrived in time to make the connection, so they weren’t entitled to any more compensation than a hotel overnight (since the late arrival was Delta’s fault). As the only volunteer, I was entitled to the maximum compensation offered in these situations, which was $800 plus an overnight hotel and a meal voucher.

Busy Delta departure area at JFK

Busy Delta departure area at JFK

“So what,” you may be saying, “a restricted and practically worthless airline voucher that expires before you can use it.” Well, that used to be true, but Delta has apparently changed denied boarding compensation in some situations. At least if you volunteer your seat at the gate instead of online, you can receive a gift voucher which is more valuable. I was asked for my email and received a message inviting me to a gift card reward portal operated by Connexions Loyalty, Inc. A Delta gift card was an option, along with gift cards from various department stores, but an American Express gift card was also an available option. Obviously, I chose this option.

Why would Delta do this rather than sending you a check or giving you cash? Well, there’s a chance that you won’t spend all the money on the gift card before it expires, and gift cards can probably be purchased for less than face value (because American Express receives swipe fees from every purchase you make). That’s not the most interesting part of the story, though. The most interesting part is that Delta apparently now internally values transportation on Delta at near cash par value. However, consumers don’t assign the same value to airline vouchers. They do value gift cards at near cash par value, though, so Delta has likely added these options in order to increase the number of bidders in oversell situations, hence lowering the amount they’ll have to pay.What does this mean to you? Volunteer to be bumped on Delta as many times as you can before the news gets out! You might be pleasantly surprised at being given the option of receiving an American Express gift card instead of a semi-worthless voucher.

HOT DEAL: $35 Off From Hainan Airlines!

Hainan Airlines is a Chinese carrier and the newest partner of Alaska Airlines. Of the Chinese carriers, I consider them the most reliable with the best inflight service; however, they are also the smallest Chinese carrier so itineraries are less frequent and they don’t serve as many cities as Air China, China Southern and China Eastern (the three major Chinese carriers). Keep in mind that a “small” carrier in China is still roughly the size of a major US carrier. If you want to make a rough comparison, you could consider them something like the Southwest Airlines of China (except they do offer first class, unlike Southwest).

Hainan Airlines plane taking offHainan has been steadily expanding service to the US, most recently between Shanghai and both Seattle and Boston. They also fly between Beijing and both Seattle and Chicago. Within the US, Hainan codeshares with both Alaska and American Airlines, but Hainan is only a partner with Alaska. You won’t get any mileage or elite benefits through American. They also also offer a lot of connections throughout Asia via their subsidiary Hong Kong Airlines. Now that you can transit China visa-free, it’s really worth considering them as an option. This is especially true now that they are an Alaska Airlines Mileage Plan partner (although only Hainan-operated flights qualify for Alaska Airlines mileage plan credit).

On their Facebook page, Hainan is currently offering a $35 off coupon – and given that their flights are often the least expensive anyway, there is even more reason to try them.